Buyer's Checklist for Human Capital Management (HCM) Solution

Affordable Care Act (ACA) Resources

• Access to pre-delivered reports for identifying ACA compliance
• Ability to generate and print Forms 1094-C and 1095-C
• HCM vendor is a certified and IRS-approved transmitter for ACA filing

Cloud Delivery & Maintenance

• Delivered as Software-as-a-Service (SaaS) for easier deployment, cost savings, greater reliability, faster enhancements
• HCM vendor handles all solution maintenance, management, upgrades, information security, intrusion detection, and disaster recovery
• HCM vendor participation in audits & certifications, such as ISO/IEC 27001:2013 Certification, SSAE16 SOC 1 Type II audits, and EU-U.S. Privacy Shield Framework compliance for data protection

Rollout

• Offers hands on assistance and dedicated resources throughout the rollout process
• Six months or less, on average, for standard rollout
• No budget overruns with a fixed-fee rollout

Customer Support & Service

• Ability to submit feedback and easily interact with other users
• Access to one, primary customer service representative assigned to your account
• Multiple customer service channels: phone, email, live messaging, or online self-service support
• Support reps have certified payroll or HR professional designations

Recruiting

• Create multiple internal and external job boards
• Assess a candidate’s skills, experience, behaviors, motivations, career aspirations, etc.
• Enable candidates to use social tools to apply for and share opportunities

Onboarding

• Enable new hires to interact with their team even before their first day of work
• Outline all required tasks, including corresponding due dates
• Electronically complete, review, and sign onboarding documents

Benefits Enrollment

• Set up and administer benefits plans and open enrollment sessions in one unified solution
• Enable employees to compare current benefits to new plans, including costs of each, and make ongoing changes during open enrollment
• HCM vendor offers a centralized platform to manage data exchange with third-party benefits providers

Payroll Solution

• Run payroll quickly, when and where you want via the cloud
• Seamlessly integrate payroll with time and attendance and other HR functions
• HCM vendor automatically recommends the correct federal, state, and local payroll tax, based on where an employee lives and works

Time Entry

• Capture employee time using a variety of devices, including smartphones, tablets, time clocks, etc.
• Transfer time data to HR and Payroll systems
• Track and manage all types of employee leave
• Assign staff to fixed or rotational schedules and compare options to prevent employee coverage gaps, labor law violations, and excess spending
• Ability to use geofencing capabilities when capturing employee punch data

Employee Self Service

• 24-7 role-based access for all employees
• Enable employee to self-select preferences, benefits, review print W2’s
• Ability to review and change direct deposit and update personal information

Employee Reviews

• Assess performance and gather feedback on an ongoing, continuous basis
• Connect each person’s performance with overall business objectives
• Utilize collaborative, social tools to support employee engagement and career development

Succession Management / Performance Management Capabilities

• Identify top performers and determine employee flight risk with advanced predictive analytics tools
• Delivers practical, quick, and easy suggestions on how to best support an employee’s career path
• Find, track, and compare individuals in your global talent pipeline to evaluate potential successors

Training Management

• All standard solution training included at no additional cost
• Generate recommended learning options based on individual competencies and development goals
• Track completed activities and measure progress

Business Intelligence (BI), Reports, and Analytics

• Report on data across all areas of your HCM platform for better visibility and insight
• Create your own custom reports
• Graphical analysis tools, such as pie charts, line graphs, and dashboards
• Access to embedded analytics



Global HCM

• Maintain one global system of record for all employees
• Enable employees to display information in their preferred language and format
• Establish different business rules and processes for each country in which your organization has employees
• Defines salary structures in local currencies



Compensation Management

• Make informed compensation decisions based on talent insights and other analysis tools
• Create plans based on job, location, department, etc.
• Quickly post salary changes and one-time payouts with automatic proration



Mobile Experience

• Tablet and smart phone views
• Ability to view pay information and pay history
• Submit paid time off request and view approvals
• Clock in/out of shifts
• Review and edit team and individual goals
• Change retirement contributions instantly